Starting on Thursday, January 14 at 5pm, IT will be systematically updating contacts in our address book to update the display name from the "Lastname, Firstname" format to the "Firstname Lastname" format. The changes are expected to take a week to complete. You should expect to start seeing display names change during that time period.
Note: The search feature for some email clients may require you to now search by typing the first name before the last name. See this solution article for more information.
If you have any questions, comments, concerns, or issues related to the change, please let us know.