You can only set up calls to forward to local numbers (area codes 847, 630, 224, 312, 331, 708, 773, 779, and 872). If you set up forwarding to a phone number with a non-local area code, the person calling will hear the long distance authorization tone and the call will not be connected.


  1. Pick up the phone you want to forward and press *2
  2. After you begin to hear a broken tone, dial the number to which you want to forward calls
    • To forward all calls to voicemail, dial 7777
    • Remember to include the dialing prefix (8) and country code (1) before the 10-digit phone number (Example: 818476282500)
  3. To cancel the forwarding, pick up the phone and press #2


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