1. Once 2-Factor Authentication (2FA) has been turned on in Office 365, you will need to start by going to https://www.office.com in an internet browser of your choice on a non-mobile device. All of the screenshots below are from a computer and not a mobile device.
  2. After logging into your Office account, it will ask for you for more information to set up the 2-Factor Authentication (2FA).  See picture below.
  3.  
  4. If you do not want to use the Authenticator app, click on "I want to set up a different method" button. To follow using the Authenticator App, follow the directions listed under Mobile App Setup.
  5. Once you click on "I want to set up a different method", pick the method to use (for texting use Phone, and for just calling use Office Phone). 
  7. There are two main methods for authentication. The Mobile App is the preferred method for ease of use:
    1. The Mobile app will send you a prompt to approve the login. Skip to Mobile App Method Setup section.
    2. The "Authentication Phone" will send you a text with a code or will call you to authenticate. Proceed to the Phone section.


Mobile App Method Setup

    1. Download and install the Microsoft Authenticator App from the App Store for IOS, or Google Play Store for Android, on to your mobile device.
    2. Choose "Receive notifications for verification" and click "Set up"

    4. A window will pop up that looks like this above. On the Authenticator App choose the + to Add Account
    5. Choose Work or School Account on the App
    6. Choose Scan QR code on the App
    7. Scan the QR code on your computer screen.
    8. Now click on the Next button on your computer screen.
    9. You will then be prompted on the App to approve.
    10. You will then be prompted to put in a name for your App Password. This is very rarely used, so we just recommend putting in your name, or something that is not a password as shown below.

    12. It will then provide you with an App Password. This is rarely used and can be skipped by hitting done.
    14. Once you click done, the setup is complete, and you will then get an approval request from the app when you log in on an unregistered device going forward or a password change.
    15.   If you have issues working with you email account on your mobile device, please delete your email account and re-add it. We suggest using the Outlook App for your Judson Email instead of the mobile device's default email app.


Phone/Office Phone Setup

    1. Enter your personal phone number (cell number is preferred) and choose whether you want a text with a code or a phone call with a code.
    2.  
    3. Office 365 will then either call you or text you to confirm. Once this is done, it will prompt you to put in additional security verification and will create a temporary app password (Pictured below),  IMPORTANT: either take a picture or write down the app password provided on your screen.  This is used to sign-in to Office 365 on your mobile device apps.  Note: If you forget to capture the app password or lose it, you will have to reinstall the mobile app.
    4.  
    5. Once you click done, the setup is complete, and you will then get either a text or a phone call when you log in on an unregistered device going forward or a password change. 
    6. If you have issues working with you email account on your mobile device, please delete your email account and re-add it. We suggest using the Outlook App for your Judson Email instead of the mobile device's default email app.



If you need further assistance, let us know. Click the new ticket button in the bottom left and we'll help you out!