Setting Up 2FA For O365

In order to get logged into your email the first time, you will need to start by using two devices. We recommend that one of them is a mobile device most often your cell phone.
After logging into your Office account, it will ask for you for more information to set up the 2-Factor Authentication (2FA). See pictures below.
If you do not want to use the Authenticator app, follow the instructions at the bottom of the page.
To follow using the Authenticator App, follow the directions listed below.
There are two main methods for authentication. The Mobile App is the preferred method for ease of use:
1. The Mobile app will send you a prompt to approve the login. Skip to Mobile App Method Setup section.
2. The "Authentication Phone" will send you a text with a code or will call you to authenticate. Proceed to the Phone section.

Mobile App Method Setup

Once you get to the screen shown below, then you will want to follow the install instructions on the phone.
1. Download and install the Microsoft Authenticator App from the App Store for IOS, or Google Play Store for Android, on to your mobile device. Once that is opened, you will get one of two screens. If you receive the first screen, then you will click scan a QR code. If you get the second screen, click add account. It will ask you what type of account, and you will click Work or School account. Then you will click scan QR code.
3. Once it is ready to scan the QR code on the phone, scan the QR code on the screen. Once you see Judson Universtiy and your email below, go to the next step.
4. Now click on the Next button on your computer screen.
5. You will then be prompted on the App to approve.
6. You will then be prompted to put in a name for your App Password. This is very rarely used, so we just recommend putting in your name, or something that is not a password as shown below.
8. It will then provide you with an App Password. This is rarely used and can be skipped by hitting done.
10. Once you click done, the setup is complete, and you will then get an approval request from the app when you log in on an unregistered device going forward or a password change.
11. If you have issues working with you email account on your mobile device, please delete your email account and re-add it. We suggest using the Outlook App for your Judson Email instead of the mobile device's default email app.

Phone/Office Phone Setup

To start, if you do not want to use the Microsoft Authenticator, click on the link "I want to use a different method". That will bring up a box below. The most often option is phone.
1. Enter your personal phone number (cell number is preferred) and choose whether you want a text with a code or a phone call with a code.
3. Office 365 will then either call you or text you to confirm. Once this is done, it will prompt you to put in an App Password Name shown below. This name can be anything, but is very rarely if ever used.
5. Once you hit next, it will then provide you with an App Password, which you will very rarely if ever use there either. You can click done.
7. Once you click done, the setup is complete, and you will then get either a text or a phone call when you log in on an unregistered device going forward or a password change.
8. If you have issues working with you email account on your mobile device, please delete your email account and re-add it. We suggest using the Outlook App for your Judson Email instead of the mobile device's default email app.