Accessing Another Mailbox

When you are given access to another user's mailbox, or given access to a shared mailbox, please follow the steps below depending on which way you view emails.

Please note that you will never log directly into a mailbox, and will only every log directly into your account.

If you use the Outlook App :

Once the changes are made, the mailbox will sync and will automatically show on the left hand side as another mailbox as shown below.
To view emails, you will just click on the arrow and it will open the mailbox.
In order to send as that user, click on new email, and then in the box that opens, click on options.
Click on the 3 dots shown below. There will be an option that says "Show Fields", click on the "From" box.
Once you do that, it will provide a drop down that will show any current options you have to send, but with a field where you can enter other email address. There you will type in the name of the mailbox you want to add.

If you use the Outlook.com Website:

Start by logging into your account like normal.
In the top right hand corner you will either have your initials or a picture. Click on that and it will provide the box below.
Click on Open another mailbox.
In this box, type in the name of the mailbox you want to open.
Once you open this, you will be able to send as (if given permissions), view/edit, and everything needed.