These instructions will help you add another account in Outlook if it is someone else's account. If you're trying to add your own account, check out these instructions instead.

  1. In Outlook, click File
  2. Click Account Settings and from the drop-down list click Account Settings...
  3. Click on your email to highlight it then click Change...
  4. Click More Settings...
  5. Click Advanced tab then click Add...
  6. Type the email address of the account you wish to add
  7. Click OK twice, click Next and Finish, and click Close to close the additional windows

You should now see the additional mailbox in the Folder List on the left. If you cannot expand the Folder List, the other person has not given you permission to access his/her mailbox.


If you need further assistance, let us know. Click the new ticket button in the bottom left and we'll help you out!